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Free Level 2 Information, Advice or Guidance Online Course

Learn online with access to a skilled tutor.

Gaining a fully-funded Level 2 IAG certificate allows you to build practical skills that can be used to support others; including active listening, effective communication, questioning, confidentiality, problem solving and overcoming barriers.

What will the course cover?

  • Information, Advice or Guidance in Practice 
  • Developing Interaction Skills for Information, Advice or Guidance 
  • Signposting and Referral in Information, Advice or Guidance 
  • Information, Advice or Guidance in Context 
  • Skills for Advice Providers 

What can I do next? 

Upon completion of your Level 2 Certificate you have a number of new opportunities: 

  • Apply for an entry level role in a sector where IAG is a key skill
  • Apply for a Level 2 or 3 apprenticeship to develop your learning
  • Access further education courses

Learn more about the course Here.

Have you lived in the UK for 3 years?

If the answer is yes you might be able to complete our courses. To be eligible you must also meet the following criteria:

  • I currently live in England
  • I was aged 19 or over on 31st August 2023
  • I have lived in the UK or EU/EEA for the last 3 years*
  • I am actively seeking employment OR earning below £25,000 annually**

* Please contact us for further information on immigration status

** Other state benefits may be accepted, please email referral@futuresforbusiness.com or give us a call on 0345 850 8899

Register for an IAG course today

I am aged 19 years old or over. I have lived in the UK or a European Economic Area (EEA) Member state for the last three years or are an Individual or Asylum Seeker with certain types of immigration status*. I am actively seeking employment and claiming an unemployment benefit ** OR I am earning under £22,308 annual gross salary and be able to commit to the course.

By ticking this box, I agree to give you permission for Futures to access your Personal Learning Record. LRS Privacy Notice The information you supply is used by the Learning Records Service (LRS). The LRS issues Unique Learner Numbers (ULN) and creates Personal Learning records across England, Wales and Northern Ireland, and is operated by the Education and Skills Funding Agency, an executive agency of the Department for Education (DfE). For more information about how your information is processed, and to access your Personal Learning Record, please refer to: https://www.gov.uk/government/publications/lrs-privacy-notices

Are there any reasonable adjustments required for you to attend the information day?

Privacy Notice: Your information will be handled in accordance with the principles and laws of the Data Protection Act 2018 and at no time will it be used for purposes that are not related to the delivery of our service to you. For further details of how your data is used, please view our privacy policy.